Consumer Reviews of Atlas shingles
Read 57 Atlas Shingle reviews or write your own review.
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Roof.info. They do not necessarily represent the opinions of Roof.info.
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Date created: 2014-07-02
Name: Larna Godsey
Location: Wichita, KS
"Add me to very dissatisfied"
This is a bait and switch scam. They make promises to "stand by" their product, until they need to stand by it. My roof was installed in August 2013 and failed immediately. My contractor repaired and it failed again in February. We have been sending shingle samples and making calls to get it resolved, and all the while shingles continue to blow off my roof. We have now been told a different story, after 8 months of run around, they want a "formal written complaint". We have written and provided every piece of information they have asked for and still no cooperation. A warranty is only as good as the company who stands behind it. This company is not good.
Date created: 2014-05-22
Name: B. Owens
Location: Omaha, Ne.
"Defective Atlas Shingles"
We used Atlas shingles when constructing our new home last year. The shingle installation was completed in mid-September of 2013 but failed to seat themselves. The loose shingles flapped and tore away all winter when the wind blew. Talking 30 to 60 mph winds, not even half of the 110 mile winds the shingles were rated for. Talked to the local distributor where they were purchased and were advised that Atlas had a number of issues with these shingles. The distributor also arranged for the local Atlas rep to inspect the roof. He came and walked the roof and reported that 60-70% of the roof failed to seat and indicated to us that he would recommend replacement. Several weeks later we received notice from Atlas that the samples he submitted showed no sign of defect after thorough inspection and that winter (mid-September) installation needed to include hand tarring, but in the interest of customer satisfaction, they sent us a token check to cover the cost of hand sealing. We've since had 5 roofing companies look at the roof and all recommended total replacement saying the Atlas shingles were defective from the factory and the token payment they made didn't even cover 1/3 of the cost to had tar the shingles, let alone replace the defective product. Still trying to get satisfaction from Atlas but would never use or recommend their product again.
Date created: 2014-03-05
Location: Shalimar Fl
"From a contractor"
I have used this Atlas brand shingle for the last 4 years in the panhandle area of Fl. 40 plus new homes. I have very little problem with this brand. The issues that I do run across is usually a install error. I would highly recommend this shingle.
Date created: 2014-01-24
Model: Storm Master
Wrote before. I got no where with Atlas after sending in some of what I consider to be defective shingles. I have been on the roof every year adding roof tar to keep more tabs from tearing off with our winds. I am also starting to notice that several of the shingles are starting to crack. As I said I am on the roof every year, so if you have these and have not been on your roof you may want to check. I was hoping for the best but am probably going to need to contact my insurance company again. Very disappointed and what a costly mistake on my part for choosing this product.
Date created: 2013-08-07
Name: Mr. Unsatisfied
Your bait-switch was very cliche and your style is "ghetto". I appreciate the 'lovely' wake-up call, though! -15 yr. Old daughter of "Mr. Unsatisfied" I am very unsatisfied with your product. All who read this, do not buy this product, it is not all it's cracked up to be! Leave before it's too late for you too! -12 yr. old daughter of "Mr. Unsatisfied"
Date created: 2013-03-25
Name: James M.
Location: Tampa FL
I got to say when I shop for a new roof every contractor had a different brand to offer, I finally meet Eric with the Atlas Product!! Wow! No mold 130Mhp wind warranty and 15 year labor warranty. Its been almost 10 since they installed them still looks like I just had my roof installed. I highly recommend Atlas Pinnacle for everyone. I would like to say after reading some of the reviews here most of the unsatisfied are due to installation and not manufacture.
Date created: 2012-04-09
Location: Lafayette, NY
Model: Stormmaster Slate
"My satisfaction with my roof shingles"
I had Stormmaster Slate roof shingles installed a year ago. I did not like how they were so expensive but so far seem to be worth the money so far and will hopefully continue to be worth it. I haven't had any problems so far but they included warranties that seem to be for anything that goes wrong in the next 20 years. They have a 20 year warranty on the shingles, they have lifetime warranty against algae growth, and they look great on my house! The contractors were pleasant and also highly recommended the shingles for my house. I have only had them for a year but i feel that they are a good brand to trust and have had people tell me how good they are. I would definitely recommend these shingles to anyone looking for a good warranty and roof shingles that should last a long time.
Date created: 2012-02-29
Name: Aaron Trachte
Location: Lawton, OK
Model: StormMaster Slate
"shingles blow away/break"
We are still building our home and the Atlas shingles we have purchased are already blowing off by the dozens with moderate 20-30 mph winds. The company already offered to restick each individual shingle and then "we'll see what happens"; they know they sell a poor product. Our insurance company can't insure the roof and the shingles as they are but Atlas wants us to wait until the whole thing blows away before acting appropriately. Never use this company or trust a word that they say.
Date created: 2012-01-24
Name: Jeff O.
Location: Tampa Bay
"Avoid Atlas Roofing's Horrible Product!!!"
These shingles (or the 'underlayment' bled red stains all over my fascia and awnings.) We had to fight to get the roofing contractor to come and clean the stains off but they came back within weeks. Atlas gave me a Claim # when I first called them but now they ignore all my calls and emails. ATLAS ROOFING SELLS AN INFERIOR PRODUCT THAT THEY DO NOT STAND BY. THEY IGNORE THEIR CUSTOMERS! AVOID THIS RIP-OFF ARTISTS.
Date created: 2011-12-20
Location: Mount Pleasant, MI
"Excellent Roofing Shingles at a Great Price"
I repaired my roof roughly two years ago, and I could not be happier with the results. They were extremely easy to put up. My husband and his friends were able to roof our house themselves with ease because the shingles were so cooperative. Also, I love the color selection Atlas Castlebrook shingles has. We have a white house and sometimes it is fun to change up the color of the shingles for a new look. The shingles were also very inexpensive, so I was actually able to afford new siding as well! However, I did not like the delivery time. I ordered them through Menards, and it took three weeks longer than it was expected to because the wrong shingles were ordered originally. This made us pressed for time because it was late fall when we started the project. However, the customer service for Atlas Castlebrook shingles was very helpful in getting me the right shingles as quickly as possible after the mistake. I have not had to make any repairs yet with the shingles. They have survived many show and windstorms flawlessly. If I were to buy the same brand, I would definitely go for the Atlas Castlebrook brand shingles again as well as recommend them to anyone else redoing their roof.