Consumer Reviews of Certainteed shingles
Read 98 Certainteed Shingle reviews or write your own review.
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Roof.info. They do not necessarily represent the opinions of Roof.info.
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Date created: 2014-07-21
Location: Kalamazoo, MI
Had a landmark shingle installed just over 5 years ago, and at that time, they had a 30 year warranty. I've had shingles fall off the roof, the pieces fall out, and have had several roofers out to see if my roofer messed up the job and they say "nails are in the right place, not sure what's going on." Had a Certainteed guy come out and he says its fine. Its not fine, mister. I've had a heck of a time getting anyone from this company to help me. Wouldn't recommend.
Date created: 2014-07-09
Name: B Dahl
Location: Jesup, IA
Watching the roof quickly curl in ten years. Thought we were good for thirty years. Getting behind on expenses. Figure a roof in the budget twice as often as you might think. We may skate by with a very ugly roof for five years after they begin to look so awful.
Date created: 2014-02-21
Model: Landmark IR
"Worst shingle ever"
We applied 112 sq to a new structure in March of 2012. Since then we have replaced 10+ square and need to replace approximately 4 more at this time. Both our contractors and the insurance adjuster have found that the lamination adhesive is minimal and non-existing on some product. We filed a claim and received their response today. They claim that the adhesive is within their specifications. This product is advertised as a 110 mph shingle, ours have only seen 60 at this point. The manufacturer is offering less than 10% of the original cost to replace only the current missing shingles and checkout each shingle tab, hand seal any loose or not sealed. They have not offered to reimburse expenses for the 10+ sq we have replaced at our own expense or the shingles that have been damaged by the others that blew off. The Landmark IR looks great when lying flat on the roof, not so good on the ground. We dislike the fact that the manufacture has not offered to send a representative to the site of this issue. We would not recommend this product or manufacture to anyone based on our experience to date.
Date created: 2013-11-09
Name: B Hughes
"Do not buy CertainTeed"
I would not recommend any CertainTeed roofing or siding products due to their premature failings. Although they warranty these products, the amount of money for recovery due to claims is very minimal. CertainTeed continues to produce inferior products knowing that the amount they pay out from claims is still substantially less than the profits they make from these substandard products. You can buy better products from other manufacturers - Avoid CertainTeed
Date created: 2013-10-22
Name: J. deprez
Location: manitowoc wi
In 2001 I built a new house and used Certainteed Halmark Shingle. At the time it was about double the price of a regular asphalt shingle. The shingle was designed to look like a weathered cedar shake. It had a 35 year warranty. About 2 years ago I started to notice dime sized pieces of asphalt on the ground and in the eaves. Now the shingle is deteriorating rapidly and I have been told that there is a class action suit against Certainteed. Unfortunately the settlement will only cover about one tenth of the cost of putting on a new shingle and they require you to go through so much verification that it seems unlikely that I will recover anything. Unfortunately I have put this shingle on two homes and two detached garages or about 100 square of roofing. My cost to replace them will be about $30,000-$40,000. I would never consider using any Certainteed product again. The company has a call line that basically tells you "tough luck". You would think that a company like Certainteed would stand behind their product but they don't.
Date created: 2013-09-29
I made the mistake of selecting the CertainTeed Presidential elite shingles. My roof was installed in 2006, and was failing by 2012. Don't believe the Lifetime/50 year warranty on product or the 10 year warranty on product and labor. CertainTeed has no intention of honoring either. If you receive defective shingles as I did (and 2 out of 5 houses on my street have their defective shingles), you will start to lose grit and have "bleed" on the shingles before they curl and break. CertainTeed will state that your roof is not properly ventilated regardless of the fact that a building permit was required and the roof passed inspection upon installation. Certainteed will require that you send in 2 shingles for testing, complete a survey that requires an engineering degree. And take 25-40 pictures of your roof. This is a costly process. Several months later Certainteed will send someone out unannounced to "investigate the claim" (ask you questions few homeowners know about ventilation) and they won't even get up on the roof. The next communication from CertainTeed will state that their warranty does not apply. A few hundred dollars will be offered, less money than the sample taking and mailing costs. As a widow I selected these shingles and paid more for the roof because of the warranties CertainTeed offered. All I can say is that when I can afford to replace the roof it will certainly not be with another CertainTeed shingle... Never again!
Date created: 2013-08-18
"Very bad products and company"
I put my house on the market and I thought the roof was a strong point. The inspector found one quarter of the roof the shingles were bad and they had to be replaced. The roof was done 6 years ago with 40 years warranty. Very difficult to file a claim and I do not believe I will get anything back. I can not believe this company is still in business.
Date created: 2012-10-05
Name: S. Jayne
Location: Cedar Rapids, IA
"I Guess It Could Be Worse; Old House Horror"
Hallmark Certainteed shingles were professionally installed in July of 2002 on a 1907 bungalow. We bought the home shortly after and did not expect to replace the shingles for 20 years. I noticed lots of grit on my porches and a leak developed by the back door. Called in the original installer and he was appalled to see the horrible condition of the roof and recommended immediate replacement. Of course, we got more than one opinion and all agreed; replace now. Actually, it didn't take a professional to see the curls, cracks, debris, etc. from this organic roof. Although we will file a claim, it will not come close to covering the cost of 90+ squares and labor. There go other hoped for renovations.........
Date created: 2012-09-08
Model: Classic Horizon
We built our house in 2002 installed Certainteed shingles but after 9 1/2 years had to replace the hold roof (shingles) did get $2,300 from warranty but the new roof was $10,000 my builder at the time said they were good shingles everyone is using them I should get 25 years out of them. Right!
Date created: 2012-08-24
Name: Nick Zimmerman
Location: Eau Claire WI
"They don't stand behind their product"
Awful company. Talk about not standing behind your product. I have 25 year shingles that looked terrible in year 5. I could barely keep them together to send them in for the warranty. But just like many people I've talked to they won't stand behind their product. I am sure others love their CertainTeed shingles and have no problems. Just know that if anything goes wrong the warranty is worthless and your S.O.L.