Consumer Reviews of Tamko shingles
Read 160 Tamko Shingle reviews or write your own review.
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Roof.info. They do not necessarily represent the opinions of Roof.info.
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Date created: 2018-08-15
"The worst experience ever!"
You know you made a poor decision to install Tamko shingles when your roof fails after only 9 years. You can call and complain to Tamko and get the runaround for your business. But that's about all from what we can see. Too bad, but I can understand why the dreaded lawyers are trying to get a class case started to represent those like ourselves who've been taken advantage of being sold a poorly manufactured product. Tamko must have a lot of complaints or they simply don't believe in customer service. I will tell everyone I know to never make the mistake we did, and buy any Tamko product.
Date created: 2018-07-27
"Not happy with their warranty"
I moved into my house in 2007 the previous owner replace the roof in 2006. I'm having trouble with my roof leaking because the shingles are very brittle. I called the company and they're telling me that the new owner had to switch the warranty into my name otherwise the warranty was voided. Now who remembers to do that when you sell a house or even ask when you buy a house. When I spoke to somebody at the company because they said they couldn't replace the shingles I asked if there was any way they could offer a discount because I have to redo my whole roof and their answer was no imagine that. I would never recommend tampco product
Date created: 2018-07-19
Location: Cocoa, FL
"Only brand I use"
Never had a problem with Tamko It's the only brand I use.
Date created: 2018-07-16
Name: A. Milne
Location: Murray, UT
"Been using them 40+ years"
Tamko makes a better shingle than any other brand! We have been using them for 40+ years.
Date created: 2018-07-06
Name: Frank Jr
Location: Paintsville, KY
"Quality product at a good price"
What we use in our company. quality product at a good price. if it wasnt good we wouldn't use it. best warranty in the game!
Date created: 2018-06-28
Name: April Oaks
Location: Sandy, UT
"Rigid Slimy Policy to Transfer Warranty"
I'm very frustrated with Tamko's policy on transferring their 30 year warranty. They market a 30 year transferable warranty. However, their policy for transferring the warranty is very rigid. I can only assume that this product will not hold up for 30 years. Otherwise, why would they not have a friendlier warranty policy? Their policy is the warranty must be transferred to a new owner within 30 days, and can only be transferred once. We called on day 30, didn't get an answer from the company (truthfully we probably called the wrong division in the company). On day 31 (which we originally thought was day 35) they would not honor the transfer. Yes, not calling sooner is my fault. If you've ever moved, you know how chaotic moving can be. No one knew or remembered to tell us about the 30 day warranty. The seller and the roofer who put the roof on both told us the warranty was good for 30 years, but neither remembered or knew about the 30 day transfer rule. Yes, they should have read everything. It's my strong personal belief that Tamko's business plan has created a limited warranty that ensures they will not have to stand by their product for 30 years in many situations because customers will forget the details of the warranty. The three people I talked to at the company all said that this is how limited warranties are with lots of companies. Again, yes, that is true. Slimy but true. There are also lots of fantastic companies that will bend over backwards to help you. There are lots of companies that will honor what they advertise and don't rely on the fine printed loopholes. Tamko is not one of those honorable companies. It is my belief that Tamko's business plan relies on loopholes at the customer's expense.
Date created: 2018-06-20
Name: Waymon S
Location: Midway Park, NC
"Great quality and warranty"
Our company 90% of the time use TAMKO shingle products. Great quality and the warranty cannot be beat.
Date created: 2018-06-11
Name: Robert Sexton
Location: Savannah, GA
"Worst Shingle I have ever seen"
I have Tamco three tab shingles on my roof. As I write this, I have no less than twenty shingles missing. I don't mean that the entire shingle is missing, but one tab torn off in twenty different places. You may ask me, did you have high winds? My response would be that my house is the only one within my neighborhood with this problem. It is not an installation problem but rather a shingle manufacture problem.
Date created: 2018-06-05
Name: April T.
Location: Broken Arrow, OK
"We love using Tamko"
I work for a local roofing company in Broken Arrow. We love using Tamko Roofing products. They have beautiful shingles and excellent customer service.
Date created: 2018-05-30
Name: Jason Close
Location: Norman, OK
"Unwarrantied Manufacturer Defect"
Tamko has a manufacturer defect on their Heritage shingle line. There is horizontal cracking across the shingles, and it is present on many roofs, including mine. Ask a local roofer if they've seen this on Tamko shingles. More than likely, many have seen it. There have even been class-action lawsuits regarding this. Not only does Tamko not want to fix their faulty shingles, they use a very restricted warranty in order to use as a means of denying claims. If you do get a claim, they do not replace defective shingles. They will prorate your roof and only give you a portion of money for only the shingle (not the labor) for a replacement. So if you are halfway through your warranty term, Tamko will only provide you a claim for 50% of the shingle cost for replacement. This will only cover around 25%-35% of the total bill for a replacement of a faulty roof. They are glad to sell a faulty shingle, and allow you to pay the labor twice (once to put up the faulty shingle, and again to fix it).