Consumer Reviews of Tamko shingles
Read 187 Tamko Shingle reviews or write your own review.
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Roof.info. They do not necessarily represent the opinions of Roof.info.
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Date created: 2022-04-11
Name: Renita Kay Kastner Wilcox
Location: Blairsville, GA
Model: MetalWorks Slate
"20 Years on a 50 Year Warranty"
Paid $50,000 for a metal shingle roof with a 50 year warranty in 2003. Started experiencing leaking problems in 2021. Filed a warranty claim with Tamko, which was denied because shingles were "installed improperly." The shingles were purchased through an authorized distributor, who recommended the roofing contractor to install them. I am not sure how a consumer can do anything more to ensure a properly installed roof. Do not purchase metal shingles from Tamko!
Date created: 2022-03-22
Location: Greeley, CO
"Terrible warranty service"
We had to have our TAMKO shingles replaced and received a "warranty" replacement. What they don't tell you is the ridge shingles, which are also TAMKO are not covered. There product is faulty but you will pay for the labor to tear off and any materials that are not shingles. I wouldn't have to tear off if there shingles weren't faulty. Terrible product and terrible warranty. I would not use there product ever again.
Date created: 2021-11-19
Name: Edwin Seute
Terrible shingles and Tamko wont warrant. All the sand is coming off the shingles they are terrible.
Date created: 2021-07-10
Location: Tampa, fl
Model: Titan XT
"Colors are not accurate at all"
Customer beware! I just had these installed on my house and their color samples on the website and sample book are WAY off from the color you get...it's so far off the roofing company that installed also sent a letter of complaint and is warning it's customers that the colors will not be even close to what they will get. I complained to tamko directly and they sent a rep who agreed that the color did not seem to match..but he said it was not up to him to decide this..he took a sample from one of the packages that were extra from the roof installation back to tamko labs for analysis. Two weeks later they said that the color is accurate, I called their claims dept and asked what do they mean accurate? The rep said that the lab said that the color was correct and the color "difference" I am seeing was because the uv rays have degraded the Tru color over time...I told him .you are saying that the color degraded 2 days after the shingles were installed? He did not answer..then I said..that sample you analyzed was not directly from the roof..it was a sample out of a new bag left over from the new install..how could it be degraded if it was never exposed?...he then tried to cover his tracks by saying..well we tell our customers to look at actual houses with the color they chose installed for accuracy. I told him..I saw pic from your website..a sample, as well in the book you supply that show a much, much different color..why are you false adverting? You should real color samples..not expect the customer to investigate the samples themselves..and if so why even show the color on your website? The rep kept saying I'm sorry but that is the correct color you requested. At this time I am now discussing the matter with an attorney about false and misleading advertising by Tamko. My roofer said they may stop carrying the line altogether after this as well, because they do not want other customers having the same problem.
Date created: 2021-05-11
"This company is a joke"
To make a long story short their warranty is bogus. They do not pay what the market rate is and the shingles are defective. The builders in my area will not even use them anymore. I am stuck having to get a new roof after 5 years and they pay the bare minimum. Nothing like having to pay an extra $6000 out of pocket for their warranty.
Date created: 2021-04-06
Name: Reggie Lawson
Location: Elkton, VA
"Crappy Shingles and Poor Customer Service"
I had Tamko shingles put on my roof in 2018. Here we are in early 2021 and I already have to replace my roof. I contacted customer service and they had me pull a few sample shingles to send to them. They fought me the whole way through, didn't honor the warranty, and didn't get back to me in a timely manner. Therefore, I would highly recommend that you do not buy Tamko shingles.
Date created: 2020-12-22
Name: Loretta Johnson
Location: Lakeland, FL
"Heir30 color weahterwood"
My roof was installed in June 2013. Sent in shingles along with photos, which shows granules up to an inch in my gutters, that comes off with 1 or 2 showers of rain, not storms, the rain only, worse if storms. I am being told it is normal wear and tear. The shingles I sent had almost NO granules on the ends, sent photos of the amount of granules in gutter along with a full photo of the gutter. I could care less about the discoloration, I care more about the shingle being bad, not the discolorations. Plus, $120.90 would not cover the cleaning of shingles. Has anyone else experienced this with TAMKO? I have been told by many they are a great company. This is one unhappy customer. Talked to a few people, which told me this is not normal for this many grandulers to come off after a regular rain. I am in the Real Estate World, know quite a few people that no what they are talking a long with vendors in the industry.
Date created: 2020-12-21
Name: R Wieman
Location: Joliet, IL
"Extremely Pleased with Tamko products"
Originally had Tamko Heritage shingles installed when home was built in 1995. No problem with them, even when subject to 80-plus mile per hour winds several weeks before replacement. (Others around my area did have problems and they were not Tamko shingles). Installed new roof, also Tamko Heritage in different color, September 2020, because I felt it was time to do so. It probably was not necessary. These are now a 35-year shingle where the original ones were 30 years. Have been pleased with installation and the product itself.
Date created: 2020-11-04
Name: T. Keeble
Model: TAMKO Heritage 30
Had TAMKO Heritage 30 which is supposed to be a 30 year shingles installed on my house 1/24/2007 & on June 2020 the roof started leaking. These shingles didn't make it to even 15 years of the 30 years of the shingles. Ended up having to replace my whole roof because of the leaking problems. I will make sure that I don't use TAMKO shingles anymore.
Date created: 2020-10-20
Name: Joe Erickson
Model: Heritage 30 year AR Rustic Black
"Buyer Beware Tamko Shingles"
Buyer Beware" ..Do Not Purchase TAMKO Shingles.. If you are reading this posting and are looking to purchase a roof shingle for your residence or company and are looking to TAMKO, save your hard earned money and "Bypass this unscrupulous, unethical and amoral" company and their products. The 30 Year Shingle themselves were "defective" from day one. Let your eyes be the judge (Photos) Info follows: 1.) Date roof was installed? 05 March 2009 2.) What TAMKO Shingle did you purchase? TAMKO Heritage 30 year AR- color is Rustic Black 3.) Date the problem began? 28 Apr 2020- During a Soffit repair/replacement- "Roof leaked." Problem was noted on my roof and after several attempts finally reached a TAMKO CSR rep, only to fall into the BS game of the so-called Warranty. TAMKO's final response was cash this $100.00 voucher and accept the pro-rated # of TAMKO Shingles to put on my roof which was not even half the amount I needed. Do your due diligence and research accordingly. There are companies like this one that "Do Not Stand Behind their Product" a 30 year TAMKO warranty is not worth the parchment Butt may better serve as a "utilitarian" form of toilet paper.